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These are uncertain times but we would like to reassure customers that we’re currently open for business as usual.
Recent guidance from the Royal Mail and Public Health England is that people receiving parcels are not at risk of contracting the coronavirus so as a mail order company we are continuing as usual for the time being. We are a small family business and live on-site so can operate without travelling.
Our couriers and the Royal Mail are currently providing a fairly normal service delivering parcels and whilst this continues to be the case we will continue to process orders. Staff shortages may result in delays dispatching orders, and our Sales Office telephone may not be manned at certain times, but please bear with us and leave a message where appropriate.
Some of our Dinky Rugs products, custom made products in particular, are unavailable at present while our manufacturing capacity is lower than normal. Those products affected will have this information stated in the product description.
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