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Donkey Rugs
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Coronavirus / COVID-19

We would like to reassure customers that we’re open for business as usual.

Staff shortages may result in slight delays dispatching orders, and our Sales Office telephone may not be manned at certain times, but please bear with us and leave a message where appropriate.  Our couriers and the Royal Mail are currently providing a fairly normal service delivering parcels. 

Our manufacturing capacity is lower than usual and this means that some of our Dinky Rugs products, custom made products in particular, may take a little longer than usual to produce.  Those items affected will have this information stated in the product description


BREXIT and our European customers
If you are ordering from Europe please order by 18th December, if possible, to ensure your goods reach you before 1st January 2021
We will be temporarily suspending shipments to Europe in the new year until we know what our couriers new prices are and can update our shipping charges accordingly
We apologise in advance for any inconvenience and delays


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